Do crystals really have energy?
Crystals are minerals formed over millions of years in nature. Their unique molecular structure creates a stable vibrational frequency. Many people experience positive effects like emotional soothing and improved focus through wearing or placing crystals, which stems both from their natural properties and resonance with the user's intention. We encourage you to experience with an open mind and observe your own feelings.

How do I choose the right crystal for me?
You can choose based on:

1. Intuitive Connection: Pick the crystal that first catches your eye or feels comfortable to touch.
2. Functional Need: Refer to the energy attributes in product descriptions (e.g., stress relief, creativity boost).
3. Birthstone/Zodiac: Some crystals have traditional associations with specific months or zodiac signs.

Do crystals need cleansing? How to cleanse them?
Yes, regular cleansing helps maintain their energy purity. Recommended methods:

Sunlight/Moonlight Bath: Place near a window for 1–2 hours (some crystals are sensitive to direct sun).

Sound Cleansing: Use a singing bowl or tuning fork to clear the energy field.

Crystal Cluster Charging: Place on a clear quartz cluster or selenite plate for 4–6 hours.

Are your crystals natural?
We promise that all crystals are natural raw stones or minerals, with no artificial dyeing, heat treatment, or chemical processing.

How do I choose the right bracelet size?
Our bracelets use elastic cord or adjustable designs to fit most wrist sizes. Specific size ranges are listed on product pages. For custom requests, please contact customer service.

Can products be returned after wearing?
Due to the energetic nature of crystal products, items that have been worn or energetically programmed cannot be returned for non-defective reasons. If there is a quality issue (e.g., broken string, damaged main stone), please contact customer service within 48 hours of receipt.

 How long does it take to ship after ordering?
In-stock items ship within 1–3 business days. Custom pieces require 5–7 business days. Tracking information will be sent via email/SMS after dispatch.

Do you offer international shipping?
Yes, we ship worldwide. Shipping costs and delivery times vary by region and are calculated automatically at checkout.

What is your brand philosophy?
We believe natural energy is a gentle companion in life. Our brand is committed to sourcing crystals sustainably, integrating earth's energy into daily life through minimalist design, and regularly donating a portion of profits to environmental projects.

How can I learn more about crystals?
Follow us on social media (e.g., WeChat Official Account/Instagram) for weekly updates on crystal knowledge, usage inspiration, and customer stories.

If you have questions not covered here, feel free to reach out via customer service email or live chat!

💎 May crystals accompany you toward calmer, clearer days.